These terms and conditions govern the sale of products marketed by prestorik.com
all contracts for the purchase of products through the site prestorik.com and according to the procedures described above between the vendor and the customer will be governed by these general conditions of sale.
ACCEPTANCE OF TERMS OF SALE
Orders are accepted only by e-mail, phone, fax, or in your home.
In the case of orders via fax or e-mail, upon receipt of the order, the customer will be contacted to confirm availability and time for delivery as well as the preferred method of payment by the customer.
In case you need to get all invoice billing information will be communicated at the time of order confirmation.
Agreed payment, the goods you require, if not in stock in stock, it will be ordered directly from our suppliers.
Received the goods at our headquarters will be immediately sorted and sent to the address indicated by you.
The same will be sent an email confirming the successful delivery and to communicate the tracking number of the shipment.
The time of order depend on the availability of goods in stock or whether to play.
Usually processing times do not exceed 3-9 days.
Delays will be communicated to the customer.
All prices are intended VAT included and may be subject to change depending on market prices without notice.
Prices will remain valid until the order.
METHOD 'OF PURCHASE
The customer can purchase only products present at the time of the request, in the catalog of prestorik.com and are viewable at www.shop.prestorik.com as they are described in the relevant information sheets. All technical information that is included in the website www.shop.prestorik.com faithfully reproduce those of the manufacturers of goods included in the catalog. The prestorik.com reserves the right to modify and adapt the technical information of products to match those provided by the manufacturer without any notice. The products displayed in the catalog may not be all readily available, so if you can not find the goods in a short time, the company prestorik.com reserves the right to cancel an order even if already paid or if they take serious errors arise or assumptions that do not allow such evasion, such as incorrect availability, providing for repayment in times of no more than 7 working days from the cancellation of this order. In this case and in the case of any delay of delivery, the customer can not in any way require sums above the amount paid.
Mode of receipt of the order and possible non-acceptance
RULES 'OF PAYMENT
Your order must be paid in the manner described below.
The goods will be paid in cash for amounts below € 2,999.00 while for amounts from that figure will incur an traceable which will be accompanied either by receipt or invoice up to € 2,990.00. Beyond this limit it will be mandatory bill also private.
For tax purposes from 1 January 2016 we can no longer accept cash payments exceeding € 2,999.00
Therefore retreat when we ask the following payment options
• Bank transfer in advance (the sum must fall to our account before the goods are in our home!)
• Bank Draft payable to Prestorik Paolo Poli
• Credit card
For payments by debit or credit card to not make the trip to empty, ask good at your bank that your card accept totally the amount payable at the time of the withdrawal, because it has happened that the transaction is not accepted as a result the goods can not leave the store if not completely welded!
For those who do not trust!
For amounts exceeding EUR 999.00 and does not trust to make a prepayment because he wants to see to touch what you buy we need to be able to order a deposit of 30%
Then we proceed to order!
The order can be made from the site with shopping cart with shipping 0
Cash on delivery:
The goods must be paid in cash to the bellboy up to the value of €. 2,999.00. For higher amounts will require payment by bank draft made payable to the sender. Payments in cash are subject to an additional charge of 2% of the total purchase.
the goods can be paid by bank transfer to the following account:
Prestorik Paolo Poli
Iban code :
Upon receipt of the full amount on the current account, we will be shipped the goods.
Payment can also be made with Pay Pal. If the customer wants to use this form of payment is free to see the site here where it is registered (here must be connected to Pay-pal as before).
Post-Pay Visa Electron
Several payment methods are being evaluated and agreed in writing.
Collection from our office
The goods can be collected c / o our headquarters in Via Fausto Cadeo 32 25047 Boario Terme Brescia and simultaneously welded by payment in cash up to the amount of € 2,999.00 or with the payment methods accepted by prestorik.com.
Shipping with Express Courier
Shipments, unless otherwise agreed, will be made by transporters defined by prestorik.com. Assuming that transport is responsible in any way by the customer, it will not be prestorik.com rersponsabile loss and / or damage of the product at the time of delivery of goods to the carrier at its stores.
Shipping costs vary depending on the volume, the weight and value of the goods ordered and the shipping method chosen as well as the payment method.
ITALY, all deliveries are made by courier or postal Italian, in 2/5 days after receipt of payment, shipping costs are FREE, regardless of the amount of the order, by the number or type of product it contains.
EUROPE, all deliveries are made by courier or postal Italian, in 2/6 days after receipt of payment, shipping costs are fixed at € 15, to the threshold of EUR € 250 total expenditure over which the shipping is FREE.
OTHER CONTINENTS, all deliveries are made by courier, in 2/9 days after receipt of payment, shipping costs are fixed at € 25, to the threshold of EUR € 300 total expenditure over which the shipping is FREE.
Delivery times depend on the destination, ranging from 3 to 7 days depending on the ease of connection between the destination and the courier TNT.
LIABILITY 'OF SHIPMENTS CLAIM
Any complaint must be addressed to Prestorik Paolo Poli Via Fausto Cadeo 32 25047 Boario Terme Brescia
RIGHT OF WITHDRAWAL
1) In accordance with Legislative Decree 206/05, if the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or does the purchase by indicating in the order form to prestorik.com a reference to VAT), has the right to rescind the purchase contract, if it has been signed and concluded at a distance, for any reason, without explanation and without penalty, except as described in the following points.
2) To exercise this right, the customer must send, within 10 working days of receipt of goods, send written notification by registered letter with acknowledgment of receipt (specifying: name of the purchaser, order no., Nr. invoice and purchase date) addressed to
Prestorik Paolo Poli Via Fausto Cadeo 32 25047 Boario Terme Brescia
or by fax (0364529860) or electronic mail (e-mail: firstname.lastname@example.org) sent within the said period of 10 days and followed by a confirmation letter with return receipt MUST be sent within the next 48 hours. Once such notice of withdrawal, prestorik.com will quickly inform the customer instructions on how to return the goods.
3) The right of withdrawal is subject to the following conditions:
The law applies to product purchased in its entirety; it can be exercised only on the withdrawal of the product (ex .: accessories, software, attachments, etc. ...);
the law does not apply to audiovisual products or sealed software (including those attached to hardware), once opened;
the right of withdrawal does not apply to goods specially ordered or custom, such as a custom game, in case of cancellation will be charged a 20% penalty on the amount set as reimbursement for expenses incurred!
The products must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc ...); To limit damage to the original package, we recommend, when possible, to put it in another box, avoiding in all cases the attachment of labels or tape directly on the packaging of the product;
the property subject to the right of withdrawal must be returned in normal condition, as it has been kept and used with the use of reasonable diligence: not will then be accepted products used that indicate signs of damage or dirt and that therefore they can no longer be considered;
by law, the shipping costs for the return of the asset are charged to the customer;
The shipment until the certificate of receipt by prestorik.com, is the sole responsibility and risk of the Customer. Microsoft recommends that you insure the shipment against theft, loss or damage during transport. If the product is not guaranteed to be paid by the customer, in case of damage or loss during transport, prestorik.com reserves the right to charge any damages;
if the goods are damaged during transport, prestorik.com will inform the customer, to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement of the value of the asset (if insured); in this case, the product will be made available to the customer for its return, while canceling the request for withdrawal;
on his arrival, the product will be examined to assess any damages not caused by transport. If the package and / or the original packaging are damaged, prestorik.com will deduct from the refund due to a percentage, but not more than 20% of it, towards the cost of restoration.
4) Without prejudice to any repair costs for damage to the original, prestorik.com will refund the customer the full amount paid (excluding shipping costs) within 30 days of return of goods, by bank transfer. It will be for both the Buyer shall deliver promptly to the bank on which to obtain reimbursement.
5) The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), where prestorik.com finds:
the lack of external and / or internal packaging;
the lack of product components (accessories, cables, manuals, parts, ...);
damage to the product for reasons other than transportation.
In case of forfeiture of the right of withdrawal, prestorik.com will return to sender the property purchased by charging the same shipping costs (including insurance).
All products marketed by prestorik.com are covered by the manufacturer's standard warranty and 24 months warranty for defects, according to Legislative Decree n. 24/02. To obtain warranty service the customer will keep the invoice or receipt that will receive along with the purchased goods.
The manufacturer's standard warranty is provided as explained in the documentation included in the packaging of the product.
If as a result of intervention by an Authorized Service Center, the defect is not covered in the manufacturer's standard warranty, the customer will be charged for any costs of verification and recovery required from authorized as well as transportation costs if incurred by prestorik .com.
The guarantee of 24 months under the Legislative Decree no. 24/02 applies to products that present a lack of conformity, provided it is used properly in accordance with its intended use and as provided in the technical documentation.
The process in accordance with the effects of Legislative Decree no. 24/02 is reserved only to the private consumer (a person who buys goods for purposes not related to his professional activity, or making a purchase order form without indicating a reference to VAT).
In case of lack of conformity prestorik.com provides at no cost to the customer at the restoration of conformity by repair / replacement or reduction of the price until the termination of the contract. If as a result of intervention by an Authorized Service Center should not be a lack of conformity pursuant to Legislative Decree n. 24702 to the customer will be charged for any costs of verification and recovery required from assistance authorized and the cost of transportation if supported by prestorik.com.
The replacements in case of DOA (Dead On Arrival: product not working when you first turn) without prejudice to whether the conditions for the application of Legislative Decree no. 24/02 will be made only if expressly provided by the manufacturer. The timing of replacement or repair of any product depends solely those indicated by the manufacturer.
In the event that for any reason prestorik.com was not able to replace a warranted product (repaired or replaced), may proceed with the consent of the customer to replace the product (if still in the list), or with other similar characteristics and value or, finally, the issue of a voucher for the same amount spent on another good product for six months from the time of release.
No damage can be obtained from prestorik.com for any delays in repairs or replacements of products warranty.
In cases where the application of safeguards providing for the return of the product must be returned by the customer in its original packaging complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc ...); To limit damage to the original package is recommended when possible to enter into a second box; It should be avoided in all cases the attachment of labels or tape directly on the packaging of the product.
Any complaint must be addressed to Prestorik Paolo Poli Via Fausto Cadeo 32 25047 Boario Terme Brescia.
JURISDICTION AND APPLICABLE LAW
The sales contract between the customer and prestorik.com is concluded in Italy and regulated by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of sale at a distance if the customer is a consumer, the local jurisdiction is that of the reference hole of his town of residence in all other cases, the local jurisdiction is exclusively that Hole Brescia.
Law 675/1996 - Information and request for consent
Under Article 10 of Law 31 December 1996 n. 675 (the "Law") on the protection of persons and other subjects regarding the processing of personal data, we wish to inform that the personal information you provide, or otherwise acquired in our operations will be handled, marked by principles of fairness, legality and transparency, protecting the privacy and your rights.
The processing of data that we intend to apply is needed:
1. to provide the services made available on our website;
2. to fulfill legal obligations;
and, subject to your consent,
3. for the purposes of profiling of its members. The profiling is the process by which they can be detected the commercial attitudes manifested through user navigations made. prestorik.com adopt a system to profile the users of prestorik.com based on the analysis of the services made available on the website prestorik.com. prestorik.com ensures that through the process of profiling will not be handled in any way directly or indirectly sensitive data as defined in art. 22 of the Law, or be disseminated or disclosed to third parties personal data processed by prestorik.com;
4. for sending e-mails. Sending e-mails will not result in any case the transfer of personal data to third parties;
5. communication of business information on new product offerings and services, to check the level of customer satisfaction of products and services prestorik.com or companies with which prestorik.com has signed trade agreements.
We want out to you that the processing of your data for the purposes set out in paragraphs 1 and 2, is mandatory if you intend to use our services and do not require your consent to the treatment of one or more data pursuant to art. 12 of the Law, while the processing of your data for the purposes set out in paragraphs 3, 4 and 5 is optional and may be made by us only with your prior consent.
The data will be using instruments that guarantee security and confidentiality and can also be processed by automated tools to store, manage and transmit the data.
Finally, your personal data being processed will not be disseminated in any way or disclosed to third parties or transferred abroad.
The treatment of your personal data is prestorik.com with registered office in Via Fausto Cadeo 32 25047 Boario Terme Brescia. . We inform you that, for the purposes of Article. 8 of the Law, was appointed controller of the personal data on Mr Parviz Afjei
Please also be advised that you can contact at any time to prestorik.com with registered office in Via Fausto Cadeo 32 25047 Boario Terme Brescia. Italy to get to know your data and add to, modify or delete it in violation of the law, or oppose its treatment.
These terms and conditions govern the sale of products marketed by prestorik.com